REFUND POLICY
A straightforward approach to payments.
Last updated: September 2026
Before a session is confirmed
An enquiry is not a booking and does not require payment. A session is confirmed only after the session details, timing, and payment arrangements have been agreed.
Inaugural offer
The inaugural offer is ₹99 for the first 45-minute session. If the session has not yet been arranged, you can ask to cancel the enquiry without a session charge.
Cancellation or rescheduling
Please contact us as soon as possible if you need to cancel or reschedule. We will make reasonable efforts to reschedule a session when notice is provided. A session that has already taken place is not eligible for a refund.
Refund requests
If you believe a payment was made in error or a confirmed session could not be provided, contact us with the relevant booking details. We will review the circumstances and confirm the available resolution.
What this policy does not cover
This policy does not replace any rights you may have under applicable consumer-protection law. We do not promise a particular emotional or clinical outcome from a conversation.